Cedric Harris
Client Success Partner at Gartner
- Role
- Client Success Partner at Gartner
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Cedric Harris
As a member of society, I want to further achieve my goals of servicing others while impacting the community through client services. I aim to use my skill sets of project management and leadership as the foundation to grow both personally and professionally.
Experience
Client Success Partner
Dec 2021 — Present · Irving, TX, US
o Managed relationships with executives in a $5M territory of 35+ Corporate Finance accounts,with a focus on strategically developing engagement plans to ensure time and cost savings,exceeding retention targets by 31%.o Cultivated strong relationships with high-profile finance executives from Fortune 500 companies,spanning from CFOs to mid-level managers, by acting as a project manager throughout the yearto ensure client milestones and goals are achieved.o Generated approximately of additional revenue YOY as part of the account team byidentifying growth strategy approaches that address the client’s operational challenges.o Reviewed account performance and provided monthly retention forecasts, focusing onstrategies to structurally maximize the membership of historically underutilized accounts,reducing risk through mitigation by 48%.o Collaborated with internal Gartner partners to overcome obstacles and define transformationalroadmaps related to mission critical priorities.
Education
University of Missouri-Columbia
Bachelor of Health Science, Health Sciences
Skills
- Strategic Planning
- Public Speaking
- Management
- Project Management
- Leadership
- Microsoft Word
- Customer Service
- Research
- Powerpoint
- Microsoft Excel
- Microsoft Office
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