Courtney Cerniglia

Director of Client Growth | Customer Experience | Writer | Fusionist | 11x Salesforce Certified

Role
Director of Client Growth at Sercante
Location
Neenah, WI, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Courtney Cerniglia

Operating as a Fusionist by combining the expressive power of design-based thinking with the rigor of data-driven strategy to solve complex client challenges defines my career. What once was a new concept, Fusionist-thinking now is ingrained into every stage of the Customer Experience. My journey in Client Growth is defined by serving as an advocate for customers and their goals. With the Fusionist mindset - I seek to provide clarity and focus to a complex B2B customer experience landscape. My side pursuits in art, writing and outdoor adventure fuel a holistic approach at the intersection of sales, marketing, and customer success. My toolkit: Salesforce CRM + Agentforce AI, Hubspot CRM, Sandler Sales Frameworks and Coaching and Paid Media Insights \"Courtney is a creative leader with an intuitive understanding of what an exceptional customer experience should be.\"- Joe Rossmeissl, EVP & CFO at Dixon Ticonderoga CompanyFueled by plants and empowered by AI, my work performs to best share these ideas into everyday business practices for success.

Experience

  1. Director of Client Growth

    Sercante

    Nov 2025 — Present

Education

  • altMBA

    Leadership Management

    2017 — 2017

  • University of Wisconsin-Stevens Point

    Bachelor of Arts, Business Administration & Spanish

  • Universidad de Valladolid

    International Student, Spanish

Skills

  • Yoga Instruction
  • Marketing Strategy
  • Social Media
  • Organizational Development
  • Marketing Campaign Management
  • Marketing
  • Operational Process Analysis
  • Microsoft Word
  • Web Content Management
  • Management
  • Powerpoint
  • Microsoft Excel
  • Problem Analysis
  • Writing
  • Digital Marketing
  • Research
  • Customer Service
  • Facebook
  • Product Development
  • Coaching
  • Corporate Blogging
  • Report Writing
  • Content Management
  • Microsoft Office
  • Graphic Design
  • Spanish
  • Problem Solving
  • Event Management
  • Creative Writing
  • Salesforce.com
  • Copywriting
  • Web Design

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Courtney Cerniglia — Director of Client Growth at Sercante in Neenah, WI, US | Unifers