Courtney Cerniglia
Director of Client Growth | Customer Experience | Writer | Fusionist | 11x Salesforce Certified
- Role
- Director of Client Growth at Sercante
- Location
- Neenah, WI, US
- LinkedIn followers
- 500 followers
About Courtney Cerniglia
Operating as a Fusionist by combining the expressive power of design-based thinking with the rigor of data-driven strategy to solve complex client challenges defines my career. What once was a new concept, Fusionist-thinking now is ingrained into every stage of the Customer Experience. My journey in Client Growth is defined by serving as an advocate for customers and their goals. With the Fusionist mindset - I seek to provide clarity and focus to a complex B2B customer experience landscape. My side pursuits in art, writing and outdoor adventure fuel a holistic approach at the intersection of sales, marketing, and customer success. My toolkit: Salesforce CRM + Agentforce AI, Hubspot CRM, Sandler Sales Frameworks and Coaching and Paid Media Insights \"Courtney is a creative leader with an intuitive understanding of what an exceptional customer experience should be.\"- Joe Rossmeissl, EVP & CFO at Dixon Ticonderoga CompanyFueled by plants and empowered by AI, my work performs to best share these ideas into everyday business practices for success.
Experience
Director of Client Growth
Nov 2025 — Present
Education
altMBA
Leadership Management
2017 — 2017
University of Wisconsin-Stevens Point
Bachelor of Arts, Business Administration & Spanish
Universidad de Valladolid
International Student, Spanish
Skills
- Yoga Instruction
- Marketing Strategy
- Social Media
- Organizational Development
- Marketing Campaign Management
- Marketing
- Operational Process Analysis
- Microsoft Word
- Web Content Management
- Management
- Powerpoint
- Microsoft Excel
- Problem Analysis
- Writing
- Digital Marketing
- Research
- Customer Service
- Product Development
- Coaching
- Corporate Blogging
- Report Writing
- Content Management
- Microsoft Office
- Graphic Design
- Spanish
- Problem Solving
- Event Management
- Creative Writing
- Salesforce.com
- Copywriting
- Web Design
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