Christina A.
- Role
- Customer Success at Planoly
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Christina A.
With experience in customer success, training and development, and project management, I…
Experience
Customer Success
Jun 2020 — Present
Responsible for ensuring strong product engagement and adoption of PLANOLY • Educate and equip customers with the proper knowledge and resources to become product experts • Serve as a customer advocate to internal teams (i.e, product, engineering, marketing, etc.) representing the voice of the customer in their needs, future product enhancements, and bug fixes • Spearhead overhaul of knowledgebase to reflect current product features and functionality to enhance usability by PLANOLY customers
Education
The University of Kansas
Bachelor of Science (B.S.), William Allen White School of Journalism and Mass Communications
Skills
- Customer Reviews
- Powerpoint
- Social Media
- Writing Skills
- Hootsuite
- Inside Sales
- Microsoft Excel
- Marketing
- Social Listening
- Marketing Strategy
- Customer Service
- Time Management
- Sales
- Blogging
- Photoshop
- Microsoft Word
- Writing
- Microsoft Office
- Strategic Communications
- Creative Direction
- Analytics
- Social Media Marketing
- Excel
- Final Cut Pro
- Social Networking
- Journalism
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