Cynthia Cardoz

Business Process Lead @TCS, Specialist Accounts Payable, US Accounts Expertise, Subject Matter Expert, Invoice processing, Customer service, Disputes Resolution, Freight, Trainings, Process Improvement.

Role: Business Process Lead at Tata Consultancy Services
Location: Mumbai, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Cynthia Cardoz

Highly driven and result-oriented professional with a proven track record of delivering…

Experience

Business Process Lead
Tata Consultancy Services
Nov 2024 — Present
Tata Consultancy Services – Business process Lead (SAS)(November 2024 -till Present)Pilot process setup| Process Training and Improvement| Quality Checks | Smooth Streamlining of the deliverables• Prepare and monitor project budgets and conduct regular budget reviews to ensure project stays within the budget. Collaboration with project managers and other project team members to prepare regular financial reports and statements for project stakeholders.• Reconcile project related financial discrepancies by collecting and analyzing account information, manage all financial transactions related to the project and Perform cost analyses and profitability assessments.• Oversee the development and implementation of new processes to enhance productivity and efficiency within the organization. Implement quality control measures to ensure that all processes meet the required standards and follow industry regulations.• Analyze existing workflows and identify areas for improvement, recommending changes to minimize bottlenecks and streamline operations. Facilitate cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders.• Document all process changes and updates, creating comprehensive manuals and guidelines for employee training and reference.• Monitor the performance of implemented processes, using metrics and KPIs to assess their effectiveness.• Coordinate with the IT department to ensure that technological tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements.

Contact information

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•••••@tcs.com
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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