Chen Chen

Employee Experience Advisor @Fairmont Banff Springs

Banff, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Employee Experience Advisor @Fairmont Banff Springs

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Banff, AB, CA

EDUCATION

2012 — 2016

Hunan Women's University

Bachelor Degree

2013 — 2013

International Profession Certification Association

Senior

2016 — 2016

Cabin Crew Academy

Other

2021 — 2024

The University of Winnipeg

Postgraduate Degree

ABOUT CHEN CHEN

CC is a globally-minded CPHR Candidate and bilingual (English & Mandarin) HR professional with over 5 years of experience in HR, Admin, and Hospitality. A recent graduate of the University of Winnipeg’s Human Resource Management program, she holds a Post-Degree HR Diploma, a CIM Management Certificate, WHMIS Certification, and a Bachelor of Arts degree in Hospitality Management. She brings a unique blend of HR knowledge and hospitality-refined interpersonal skills to drive enterprise-level success while deepening her HR expertise in Canadian contexts.As a former Talent Acquisition Specialist & HR Advisor, she led nationwide recruitment initiatives across 25+ cities, achieving a 300% increase in hiring efficiency within 2 months while enhancing employer branding. Her foundation in world-class hospitality—honed at the world’s best & most luxurious hotel, the Burj Al Arab in Dubai—equips her with exceptional relationship-building acumen, having collaborated with teams and clients representing 200+ nationalities in high-pressure, dynamic environments to the highest standard. CC’s strategic mindset shines through initiatives like university partnerships, pre-skilling programs, and internship pipelines that future-proof talent acquisition. Operationally, she boosted employee retention by 15% via innovative engagement strategies and streamlined cross-location onboarding, ensuring seamless integration for dispersed teams. A global citizen and fast learner with lived experience in Canada, Dubai (UAE), the US, China, and Kenya—and having travelled to 23 countries and over 130 cities—she champions equity through action. Her nuanced understanding of diversity, honed in workplaces and cultures worldwide, drives her commitment to fostering inclusive environments where varied perspectives thrive. Whether guiding equitable performance management, resolving employee concerns with empathy, or aligning HR practices with evolving labour laws, she balances compliance with a human touch.Her career integrates talent strategy with human-centric service—whether providing engaging employee experiences, securing top-tier candidates or delivering five-star stakeholder experiences. This dual perspective enables her to drive efficiency, equity, and engagement at scale while maintaining the personal touch critical for enterprise HR success.

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Chen Chen — Employee Experience Advisor at Fairmont Banff Springs in Banff, AB, CA | Unifers