Blaithin Underhill
Customer Experience Expert
- Role
- Global Customer Advocacy Marketing Programs at Palo Alto Networks
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Blaithin Underhill
Customer satisfaction is always my top priority. A results-driven marketing professional with 15+ years experience in enterprise B2B software/solutions, including security software: cyber, network, applications, cloud, IoT. Experience areas include big data, agility, quality, dev-ops, ITSM, AI & Bots. I have planned, executed and analyzed events from 2 attendees to attendees. My enterprise experience in developing, managing, and executing integrated marketing programs that drive revenue includes stakeholders from all areas, various business units & functions, partners, analysts, and ecosystems. I have expertise in building strong alignment with sales teams, sales leaders, partners, and executives. My objectives are to create a memorable customer experience and thus deliver the greatest sales results in every single situation/function/meeting/event that results in high satisfaction and ultimately recruit a new reference source. Results Highlights • 15+ Years Global B2B Enterprise marketing experience. • Consistent y/y impact in millions on sales, pipeline, lead and demand generation • Manage enormous marketing budgets covering small programs to multi-million dollar events, • Go-to specialist for executive and C-level programs • Measurable metrics everywhere in the campaign: creation, planning, awareness, execution, analysis, & reporting • Content and strong communication: written, Social Media and relationship skills • Champion of ABM, EC, CAB/CAC, User group/conference, and trade shows (over 500 events) • Motivational team leader and energetic team player with a passion for people and excellence Specialties • Alignment with stakeholders, executives, sales, partners and cross-functional teams • Measuring & reporting results and proven performance using ROI Metrics • Vendor, partner, contractor & media relations I have am a strategic thinker with dynamic energy who is detail-oriented with strong people & program management, & analytical skills.
Experience
Global Customer Advocacy Marketing Programs
Feb 2021 — Present
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