Christian Johnson
IT Support Technician at ConcertAI
- Role
- IT Support Technician at ConcertAI
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Christian Johnson
Comp TIA A+ Certified ITIL V3 Cerfied Project Management MSSQL 2008 R2 DBA…
Experience
IT Support Technician
Mar 2021 — Present · Memphis, TN, US
Incident Management - Manage work tickets and requests coming from a World Wide base-Experience supporting Senior Leadership on IT needs and support as required-Use Active Directory to administer accounts- Work in many different IT administrative consoles updating user information-Trouble shoot IT problems and provide solutions as they appear-Onboard new users to the company ensuring all IT services are in place and software is installed-Create Purchase Orders for new IT equipment-Test new IT equipment -Work with users logging onto multiple VPNS-Provide IT training to new IT personal
Education
Memphis College of Art
Bachelor of Fine Arts (BFA), Sculpture
1994 — 1995
University of Memphis
BA, Communications
1995 — 2000
Skills
- Project Management
- Unix
- Hardware
- Customer Service
- Software Installation
- Leadership
- Technical Support
- Information Technology
- Servers
- Crm
- Analysis
- Troubleshooting
- Nonprofits
- Team Building
- Management
- Operating Systems
- Process Improvement
- Microsoft Sql Server
- Program Management
- Consulting
- Social Networking
- Microsoft Office
- Sales
- Sql
- Linux
- Training
- Sharepoint
- Team Leadership
- Networking
- Databases
- Software Documentation
- Social Media
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