Courtney Gifford

About Courtney Gifford

Over 20 years of experience in all aspects of human resources and full lifecycle recruiting and hiring; employment law; employee retention and relations; benefits administration and establishment of new vendors; policy analysis and training / procedure writing; and payroll vendor management.

Experience

1. Director of Human Resources and and Recruiting, Hrpm

   Chesapeake Benefit Partners

   May 2005 — Present

   Served as sole HR generalist for company specializing in defined contribution record keeping consulting and staffing. Provided advice and management regarding employment law, recruiting, hiring, employee relations, and unemployment claims.• Created all policies and procedures; wrote company handbook. • Managed accounts payable needs; vendor evaluation and sourcing; contractor / employee invoicing; client invoicing; and payroll reporting. Managed quarterly and yearly tax filing.• Provided all company benefits administration: evaluated and choose benefit vendors and established benefits including long-term disability (LTD), life insurance, 401(k) retirement plan, education reimbursement, employee bonus program, leaves of absence, paid time off (PTO), referral plan, and medical / dental plans; conducted yearly compliance (notices, audits) on applicable plans, including external workers compensation plan.• Headed all recruitment, new hire, and onboarding / orientation efforts, addressing client requirements. Researched, selected, installed, and maintained recruiting resume database system, RESUMate. Established background verification vendor and procedures. • Initiated and maintained client and vendor relationships for both current and future placements and consulting. Client project work: Project Manager, SS & C / DST Systems, previously Boston Financial (BFDS)December 2017 – June 2018• Served as project manager for eight-person team tasked with plan audit of 401(k), profit sharing, and money purchase retirement plans. Wrote training materials for process, software programs, and support materials and assisted in training team. Provided daily management / weekly reporting to client. • Reviewed adoption agreements (AA) and analyzed differences between AA and data housed in the record keeping database / SmartDesk). Tracked irregularities for client revision. Utilized Automated Workforce Distributor (AWD) for detailed audits / quality control analysis.

Education

• University of Virginia

  Bachelor of Arts, Double majors, French and Psychology

Skills

• Human Resources
• Onboarding
• Recruiting
• Proposal Writing
• Policy
• Sourcing
• Employee Benefits
• Interviews
• New Hire Orientations
• Hiring
• Payroll
• Strong Writing Skills
• Resumate
• Access
• Powerpoint
• Training
• Microsoft Access
• Strategy
• Benefits Administration
• Accounts Payable
• Excel
• Employee Relations
• Strategic Planning
• Interviewing
• Personnel Management
• Web Site Production
• Database Administration
• Vendor Management
• Temporary Placement
• Consulting
• Account Reconciliation
• Copy Editing