Carolina Betancur
Director of Compliance @Conexus MedStaff
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WORK HISTORY
Director of Compliance @Conexus MedStaff
Houston, TX, US
Lead enterprise healthcare compliance, credentialing, and regulatory operations for a multi-state healthcare staffing organization, supporting high-volume clinician onboarding while maintaining continuous audit readiness and regulatory compliance.•Rebuilt and scaled the compliance and credentialing function, implementing standardized, audit-ready processes across onboarding, provider credentialing, licensure, expirations, and state business licensing•Ensure compliance with federal and state healthcare staffing regulations, nursing pool license requirements, and Joint Commission standards•Maintained 100% Joint Commission accreditation with zero deficiencies, ensuring ongoing survey readiness and risk mitigation•Reduced onboarding, credentialing, and licensing turnaround times by 50–70%, supporting a multi-hundred clinician workforce across multiple states•Built and led high-performing, self-directed compliance and operations teams, increasing throughput while reducing escalation and manual oversight•Partner with Executive Leadership, Operations, Legal, HR, and Workforce Onboarding teams to align compliance strategy with business growth and operational scalability•Implemented metrics-driven dashboards, KPIs, and compliance controls to improve executive visibility, forecasting, and decision-making
EDUCATION
American Red Cross
Certification, Phlebotomy Technician/Phlebotomist
UCLA
Bachelor's degree, Biology/Biological Sciences, General
SKILLS
ABOUT CAROLINA BETANCUR
I’m a Healthcare Operations, Credentialing, and Compliance leader with 10+ years of experience building high-performing, self-starter teams and scalable compliance infrastructures in highly regulated healthcare and staffing environments.My strengths sit at the intersection of team development, process modernization, and audit readiness. I build teams that operate with ownership, accountability, and outcome-driven thinking—allowing organizations to scale without increasing risk or dependence on manual oversight.I’ve led end-to-end onboarding, credentialing, licensure, expirations, and regulatory compliance functions, ensuring alignment with Joint Commission standards, healthcare staffing regulations, and state business licensing requirements. My work has resulted in 100% audit success, improved survey readiness, and measurable reductions in onboarding and licensing turnaround times.My leadership style is practical, execution-focused, and people-centered. I’m known for stabilizing environments during change, strengthening compliance without slowing production, and positioning compliance as a business enabler—not a constraint.CORE EXPERTISEHealthcare ComplianceHealthcare OperationsCredentialing and LicensureJoint Commission (JCAHO)Audit Readiness and Survey ReadinessHealthcare Staffing RegulationsNursing Pool LicensingMulti-State Compliance ProgramsWorkforce OnboardingRegulatory Strategy and Risk ManagementProcess Improvement and AutomationOperational ScalabilityExecutive and Cross-Functional Leadership
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