Christopher Bennett
IT Business Strategy Consultant @Central Technology
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WORK HISTORY
IT Business Strategy Consultant @Central Technology
Chesterfield, GB
EDUCATION
Chesterfield College
Institute of Carpenters, Carpentry/Carpenter
SKILLS
ABOUT CHRISTOPHER BENNETT
On a mission to deliver measurable value and empower tech-driven service teams.A results-driven Service Delivery Leader with a passion for operational excellence and a track record of transforming service environments. I specialise in developing and embedding best-in-class ITSM frameworks, driving measurable improvements across performance, customer experience, and cost efficiency.With a strategic mindset and a hands-on approach, I’ve led major initiatives—ranging from ISO27001 recertification and patch management implementation to managing multi-site third-party transitions. I\'m as comfortable in the boardroom as I am at the service desk, building trust with stakeholders at all levels and empowering high-performing teams to deliver outstanding service.Customer-centric at the core, I believe in going beyond expectations—combining process discipline with empathy, curiosity, and the ability to resolve complex challenges with calm confidence. Whether navigating service-level transformations or coaching global teams, I champion a culture of accountability, innovation, and continuous improvement.Core Competencies- Service Delivery & ITSM Leadership- Stakeholder & C-Level Engagement- ISO27001, ISO9001, Compliance- Patch Management & Vulnerability Assessments (incl. NinjaOne)- Project & Program Management- SLA, KPI & OLA Governance- Change, Release & Problem Management- 3rd Party & Vendor Management- Customer Experience Excellence- Budgeting, P&L Oversight & Resource Allocation- Managing Offshore/Virtual Support Teams- Business Continuity & Risk Mitigation
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