Cayla Moss

About Cayla Moss

Results-driven and dynamic operator with a proven track record of problem-solving and strategic impact. Known as an organizational powerhouse who embraces change and delivers clarity, action, and accountability through leveraging analytics, strong relationships, and curiosity. With over a decade of executive office experience, I have a history of leading through uncertainty and strengthening decision-making by asking hard, generous questions. I leverage my diverse expertise in technology, agriculture, health, and operations to find creative solutions to complex problems. I have a strong track record of managing complex projects, designing effective processes, and facilitating inclusive environments that enable high performance.The process of how we collaborate to get great work done fascinates me, particularly in a remote-first workplace. I am a builder of social circuitry and thrive on facilitating inclusive environments that enable people to perform at high levels. I am also passionate about creating clear accountability and resolving disconnects across functions, which I have demonstrated by redesigning the OKR creation, tracking, and communication flows.

Experience

1. Manager, Us Customer Support

   Halter

   Oct 2025 — Present · Boulder, CO, US

   Leading and scaling the Support team through rapid expansion in the US.

Education

• The University of Waikato

  Bachelor of Management Studies (Hons), Strategy, Entrepreneurship and Innovation

  2010 — 2013