Catt Hasbrook
Customer Service Associate @Concannon Vineyard
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WORK HISTORY
Customer Service Associate @Concannon Vineyard
Livermore, CA, US
Responsible for assisting in processing Concannon wine club orders, club shipments, and general web orders, using eCellar, ShipCompliant, & UPS shipping software. Responsible for providing excellent customer service to wine club members through email and phone calls, and assisting in managing wine club memberships through eCellar. Works directly with the Concannon Wine Club Manager, and the Direct Sales & Logistics Manager of Benziger, towards the shared goal of providing exceptional customer experiences for all wine club members.
EDUCATION
California Polytechnic State University-San Luis Obispo
Bachelor of Science (B.S.)
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