Catrina Kudakwashe
Hris Manager and Benefits Administrator @Robert Half
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WORK HISTORY
Hris Manager and Benefits Administrator @Robert Half
I successfully served as the HRIS Manager and Benefits Administrator, driving key initiatives that improved employee experience and operational efficiency. • Resolved complex insurance-related issues by collaborating with insurance representatives and the City’s Broker of Record. • Managed employee FMLA requests and related leaves, ensuring compliance and support for staff. • Interpreted HR policies for employees and management, enhancing understanding and adherence across the organization.• Conduct market research to stay updated on trends and best practices in employee benefits and wellness.• Create informative materials and conduct workshops to educate employees about available benefits and wellness resources.• Prepare and present reports on program effectiveness, participation rates, and associated costs to management.• Research and respond to questions from employees and managers regarding HR programs, policies, and procedures; interpret policies and procedures for employees and management.• Advocates and resolves insurance-related issues; works with insurance representatives, the City’s Broker of Record, and providers to resolve such issues
EDUCATION
Seminole State College of Florida
Bachelor of Applied Science - BASc
Seminole Community College
HR Administrator Certificate
SKILLS
ABOUT CATRINA KUDAKWASHE
I’m a data-driven and solution-oriented Human Resources Business Partner with over a decade of experience specializing in employee benefits, wellness strategy, and HR compliance. Holding a Qualified Employee Benefits Specialist (QEBS) designation, I bring deep expertise in optimizing benefit plan designs, managing multi-state compliance, and improving employee engagement through meaningful wellness initiatives. Throughout my career, I’ve led HR functions across diverse industries, collaborating with finance, legal, and vendor partners to align HR strategies with business goals. From implementing effective leave management systems to managing open enrollment campaigns, I’ve helped organizations reduce costs, stay compliant, and build healthier workplace cultures. I’m highly skilled in platforms such as Workday, ADP Workforce Now, SAP SuccessFactors, and UKG Pro, and I thrive in fast-paced environments where I can leverage data and insights to drive meaningful impact. Currently seeking new opportunities where I can continue to lead with empathy, innovate within HR, and contribute to employee well-being at scale.
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