Catrina Dixon

About Catrina Dixon

Experienced Representative with a demonstrated history of working in the hospital & health care industry. Skilled in Analytical Skills, College Recruiting, Applicant Tracking Systems, Leadership, and PeopleSoft. Strong professional with a Bachelor of Science (B.Sc.) focused in Sociology from Savannah State University.

Experience

1. Human Resources Program Manager

   ICONMA

   Nov 2020 — Present · Atlanta, GA, US

   The Program Manager is responsible for delivering COVID-19 event support to managers and employees of client through a variety of channels which may include telephone and email.The role requires consultants to: Use sound judgment to mitigate risk and evaluate information received to form fact-based decisions, solve problems and make formal recommendations in a time sensitive environment. Multi-task with ease as the HR Program Manager handles multiple cases simultaneously while prioritizing the most urgent needs. Provide superb customer care; convey empathy, patience and listening skills. Escalate as appropriate within team leadership structure and processes. Thoroughly and completely document cases in case management tool. Exemplify the client Core Values in each and every interaction with team, clients and stakeholders.

Education

• Savannah State University

  Bachelor's degree, Sociology