Cati McKenzie Bonazza
Sr Director - Small & Medium Business Strategic Pmo Ops @Verizon
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WORK HISTORY
Sr Director - Small & Medium Business Strategic Pmo Ops @Verizon
Irving, TX, US
Develop and implement best in class, comprehensive, strategic growth plans; management of large scale projects, strategic reporting and forecasting, defining requirements, and identifying and tracking key performance KPIs; oversee all “test and learn” trials to determine new opportunities for growth; identify and implement process improvements that will maximize output and minimize costs to achieve high customer/employee experience goals.Portfolio includes 50+ simultaneous projects that result in $40+ million incremental revenue for Verizon Business Group and work to improve each of the overall SMB & VBG Targets, including- Sales Account Manager territory expansion strategy and segmentation- Develop and implement sales motions focused on new business customer acquisition and Customer Success- Revenue Based Segmentation Model Implementation with Sales/CRM/Care/Digital resource allocation- E2E experience evolution of the transfer between Consumer and Business
EDUCATION
Auburn University
Business Administration
ABOUT CATI MCKENZIE BONAZZA
A proven track record in the following key foundational areas:Organizational Development & TransformationDemonstrated expertise in building, transforming, and scaling teams and sales strategies across Public Sector and Business Markets, significantly boosting product and service awareness, adoption, and growth on both regional and national levels.Innovative Model ImplementationProven ability to lead cross-functional teams in developing and operationalizing standardized processes that enhance the pursuit and acquisition of competitive contracts.Strategic Thinking & ExecutionAdept at identifying organizational gaps and their impacts, then implementing targeted strategies, tools, and best practices to achieve key business objectives.Relationship ManagementSkilled in forging strong relationships with sales teams, driving complex problem-solving, retaining customers, and ensuring the success of new products and services, ultimately defending market leadership.
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