Cathy W.
Testing Automation x AI Tester | LLM Evaluation • Rag Validation
- Role
- Technical Program Specialist at NetApp
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Cathy W.
QA Engineer (Open to Relocation) with dual expertise in end-to-end test automation and full-stack development, and proven ability to bridge requirements, implementation, and quality assurance. Skilled in building UI/API automation frameworks using Playwright + pytest, and learning CI/CD strategy design for continuous testing. Experienced in Agent + RAG testing to improve AI response quality, including evaluation using LLM tools such as LangChain + LangSmith, and currently exploring DeepEval and RAGAS to enhance AI testing rigor and output reliability while remaining adept at cross-functional collaboration with standardized QA processes to enhance reliability and compliance.
Experience
Technical Program Specialist
Jun 2021 — Present · Durham, NC, US
Designed and developed the Travel Budget Management Application: Used Model-Driven Power Apps and Dataverse to optimize approval processes, reducing approval time by 25%, and supporting 500+ employees in budget management. Integrated AI Builder for predictive budget analysis to enhance decision-making.• Developed the Customer Reference Management Tool: Utilized Vue.js 3 and PostgreSQL to save $50K annually, improving data retrieval efficiency by 20%.• Integrated 10+ SaaS platforms, including Rainfocus, enabling seamless registration for conference attendees and automating lead data exports, increasing marketing team efficiency.• Ensured data privacy and security compliance by collaborating with internal teams and vendors to complete 10+ SaaS platform security reviews, adhering to industry standards.• Successfully onboarded 10+ SaaS platforms for the marketing team and assisted stakeholders in hands-on software usage.• Designed and optimized data pipelines, ensuring data quality, accuracy, and consistency by extracting, transforming, and loading data from multiple sources.
Education
University of North Carolina at Charlotte
UNC Charlotte College of Computing and Informatics
2016 — 2019
University of North Carolina at Charlotte
Master's computer science degree
2019 — 2020
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