Cathy Warren
Direct Global Service Management, ITSM, Infra Operations, Client Advocate, Leader, Continual Improvement, AI/Automation Integration
- Role
- Global Service Management Delivery Leader at Xylem
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Cathy Warren
My focus extends beyond operational excellence; it is rooted in driving change and…
Experience
Global Service Management Delivery Leader
Jan 2021 — Present · Raleigh, NC, US
Education
Fashion Institute of Technology
Associates Degree
Skills
- Data Center
- Escalations Management
- Telecommunications
- Analysis
- Networking
- Customer Contact and Support
- Integration
- IT Management
- Call Centers
- Network Engineering
- Project Management
- IT Infrastructure Management
- Business Process
- Access
- Salesforce.com
- Customer Support
- Security
- Call Center
- Help Desk Support
- Databases
- Windows
- Technical Support
- Process Improvement
- Leadership
- Vendor Management
- Management
- Change Management
- Servers
- Itil
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