Cathy Moya

Creating real human connection with virtual reality (VR/AR/MR/XR)

Role
Sr Customer Experience Program Manager at Microsoft
Location
Redmond, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Cathy Moya

Customer-obsessed technology leader with 10 years of experience in technical training and courseware development combined with 5 years of creating solutions for real human connection and knowledge transfer using Immersive Reality (AR/VR/MR/XR). Proven track record in virtual event production, customer experience management, and community engagement built on a strong foundation of cross-functional collaboration. Passionate about building scalable, inclusive, data-informed learning ecosystems that empower people to grow through exploration and storytelling- Highlights-* Designed and facilitated hundreds of VR events that introduced hundreds of employees and customers to immersive experiences, including Microsoft New Employee Orientation, Standards of Business Conduct training, MCAPS Academy, and Microsoft Pride.* Created and delivered innovative training solutions for Microsoft Official Curriculum including the first Microsoft Official Workshop, our first non-traditional classroom courseware offering.* Owned the interaction design of out-of-box and first-time user experience for mice and keyboards.* Delivered Microsoft Fundamentals: Accessibility, Global Readiness, and Security.

Experience

  1. Sr Customer Experience Program Manager

    Microsoft

    Oct 2022 — Present · Redmond, WA, US

Education

  • UCLA

    BA

    1984 — 1988

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Cathy Moya — Sr Customer Experience Program Manager at Microsoft in Redmond, WA, US | Unifers