Cathy Jean-Louis

Director of Royalties @United Franchise Group

West Palm Beach, FL, US

Serve as a senior point of contact for specific brand royalties across the organization with both internal and external stakeholders.• Manage Royalties Coordinator and Collector as they ensure accurate and timely payments from franchisees. • Manage the royalty cycle including royalty structure assignment, payments, tracking and reconciliation. • Resolve account discrepancies and escalate accounts as needed to resolve collection issues. • Ensure data entry accuracy in royalty systems.

Florida International University

Bachelors of Science in Communications, Public Relations