Cathy Yichen Pan

About Cathy Yichen Pan

My expertise lies in project management and pricing management. I’m experienced in communicating complex technical requirements on customers’ behalf with cross-functional teams to fulfill new or existing scalable business/projects, while maintaining close and good relationship with all stakeholdersI am good at translating complex problems into actionable solutions to enhance customer satisfaction, to reduce operation cost and to facilitate communication for cross-functional teams.Specialties: Project management, global procurement, cost analyze/pricing, account management, customer relations, market research, business development, recruitment, product marketing, experienced in Salesforce, PDM (Siemens PLM Software), Microsoft Office, SAP, Tableau etc.

Experience

1. Senior Sales Operation Analyst

   NVIDIA

   May 2022 — Present · Santa Clara County, CA, US

   Partner with Sales, Sales Operations and Business Operations teams to update the monthly forecast, summarize the variance commentaries, and resolve the data discrepancies-Work closely with cross-functional groups to implement and operationalize new SAP Integrated Business Planning tool, including system roll-out, change management, new process definition, training, Go-live, adoption-Define, build, and improve critical processes related to sales forecasting, opportunity order verification, and quarter-end activities-Partner with Regional Sales Operations teams to achieve and improve sales and operational excellence: forecast accuracy, sales target attainment, pipeline hygiene-Maintain sales forecasting tableau dashboards and trackers, develop new analyses, and provide insights to Sales teams.

Education

• University of Colorado Boulder

  Master, Communication

  2008 — 2010

Skills

• Customer Analysis
• Account Management
• Project Management
• Public Relations
• Salesforce.com
• Market Research
• Product Marketing
• Business Development
• Marketing Strategy
• Networking