Cathy Taft
An inclusive and collaborative Strategic Partner, I help individuals and organizations shift their thinking to foster excitement for adoption, engagement, and adaptation to achieve optimal results.
- Role
- Executive Coach to Bless this Home Strategic Thought Partner to Founder Executive Director at Bless This Home Llc
- Location
- Manchester, NH, US
- LinkedIn followers
- 500 followers
About Cathy Taft
My passion is rooted in creating exceptional internal and external customer experiences. I believe in facilitating engagement between customers, employees, and leadership to ensure each voice is heard and serves as the basis for strategic and tactical changes in employee behavior, work processes, and technological applications. Together, you and I can create excitement and achieve adoption for critical changes that drive employee and customer satisfaction.This passion led me to create Kaleidoscope Group-L.L.C. focused on helping individuals and organizations shift their thinking to achieve different results. With experience in Talent Management, Employee Engagement, DE & I, Change Management, and Customer Experience and Operations, I bring a versatile skill set. I have demonstrated versatility in individual contributor and formal leadership roles that span corporate, divisional, and regional levels in matrix organizations. As an inclusive and collaborative strategic partner, I specialize in helping you strengthen and diversify your talent bench to accelerate readiness for advancement. Together, we can ensure you have the right talent in the right role at the right time to influence your human capital strategy and practices. My goal is to continue making a positive impact for organizations and individuals. I am committed to utilizing my skills and experience to drive results and create meaningful experiences for employees and customers. I look forward to discussing how I can help you and/or your organization achieve its goals and objectives.
Experience
Executive Coach to Bless this Home Strategic Thought Partner to Founder Executive Director
Jun 2024 — Present · Bedford, NH, US
Serving as an Executive Coach and Strategic Thought Partner to the Founder of Bless This Home (BTH), I am helping establish a governing model that transitions from a board currently performing dual roles of volunteer and administrative duties to a separate Board and Executive Team. BTH is a non-profit ministry dedicated to helping and supporting women and their families emerging from restorative programs. BTH creates functional, pleasing and welcoming living spaces to establish women in their new homes with both dignity and pride.
Education
University of Phoenix-North Florida Campus
Masters [pending completion]
University of South Florida
Bachelor of Arts (BA)
Skills
- Program Management
- Vendor Management
- Employee Engagement
- Workforce Management
- Human Resources
- Training
- Customer Satisfaction
- Performance Management
- Employee Training
- Customer Retention
- Strategic Thinking
- Talent Management
- Customer Experience
- Telecommunications
- Leadership
- Business Process Improvement
- Leadership Development
- Team Building
- Innovation
- Talent Developer
- Team Leadership
- Quality Improvement Processes
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