Cathy Sunderlin
Workflow Specialist | Process Optimization & Improvement Expert | Salesforce & Data-Driven Solutions | Client Relationship Management | Cross-Functional Collaboration Leader
- Role
- Customer Service Manager at Siemens
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Cathy Sunderlin
As a results-driven and highly organized workflow specialist, I bring a wealth of…
Experience
Customer Service Manager
Jun 2025 — Present · Bellevue, WA, US
More to come!
Education
Walter Cronkite School of Journalism and Mass Communication at Arizona State University
Bachelor's degree, Mass Communication/Media Studies
2018 — 2021
Bellingham High School
High School Dipolma
1993 — 1997
Bellevue College
Associate of Arts and Sciences - AAS, General Studies
2016 — 2018
Skills
- Telecommunications
- Leadership
- Call Center
- Customer Experience Management
- Mobile Devices
- Salesforce.com
- Sales Operations
- Customer Retention
- Leading Meetings
- Customer Service
- Account Management
- Customer Experience
- Wireless
- Customer Relationship Management (Crm)
- Business Process Improvement
- Microsoft Office
- Sales
- Voip
- Customer Satisfaction
- Training
- Contract Management
- Call Centers
- Business-to-Business (B2b)
- Visio
- Strategic Partnerships
- Management
- Team Building
- One Note
- Cross-Functional Team Leadership
- Problem Solving
- Direct Sales
- Sales Process
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