Cathy Riggins

Experience

1. Sr Delivery Manager Sr Project Management Advisor

   Cigna Insurance Services

   Jul 2022 — Present · US

   Oversees highly complex IT initiatives. Responsible for all aspects of the development and implementation of assigned initiatives and provides a single point of contact to the business sponsors.Primary reasonability is in the deliver phase; Monitors, tracks, and analyzes strategic initiatives at a holistic view and communicates progress. Supports the portfolio across multiple initiatives, analyzing reports, collaborating with cross-functional teams, monitoring process, facilitating initiative / Program Epic level meetings. Assess priorities against business value to ensure epic release schedule is aligned to business priorities. Optimizes results within business and time constraints.Analyzing data and creating reports, monitoring domain level processes, facilitating domain level meetings, and partnering with Engineering.Collaborate and facilitate communication and meetings with TPO\'s, BPO\'s, Domain Owners, Engineers, Scrum Masters and other leaders to assure full alignment.Define schedules, identify dependencies, solutions to business problems, and provide updates as priorities and schedules change.Oversees the governance structure across the initiative teams or across multiple products. Manage risk mitigation, contingency plans and drive activities to achieve aligned goals.Develop detailed work plans, schedules, and status reports. Conducts meetings and is responsible for schedule and status tracking. Conducts presentations regarding initiative status to cross functional IT teams and business stakeholders. Provides assistance to IT team members with issues needing technical expertise or complex systems knowledge. Mentors team to improve their understanding and skill and ensure they are familiar with resource materials available.Ensures adherence to project management process and project documentation standards.

Education

• Boston University

  Information Technology Project Management

  2012