Cathy Kerkmann

About Cathy Kerkmann

Currently changed careers! From working in the office with a footstep in various departments, I have taken the leap to be an Installation Technician. As a technician, it has been such a great experience, in which has provided me with new knowledge for company growth and productivity on a daily basis! With my years of experience in the administrative & customer service operations, I have an understanding between what a company entails both in the office and in the field. I truly enjoy working in the field, as I continue to see and learn something new everyday, put a smile on people\'s faces, as well as the rewarding feeling of an operating system that I have installed. I love working with my hands and showing those around me I am not afraid to get my hands dirty - doing what ever it takes to get the job done. Very few females work in the electrical trade, in which people\'s react with impression and encouragement! I take it upon myself to learn about various equipment installations/operations on my own personal time to make myself available for any systems that I may run into in the field. I love my job - enjoying what I do everyday makes going to work fun, and exciting. It\'s a true joy to go out and put in 110% to show people what I can do!

Experience

1. Service Technician

   Securitas Electronic Security, Inc

   Mar 2017 — Present · Boston, MA, US

   Service Technician for the Boston, MA area! A part of a great group of techs working in this area, who all have been more than welcoming & have provided a positive workplace environment since day 1! Full time employee, servicing numerous different systems, including Access Control, CCTV, Security Alarms, and Fire.

Education

• Woburn Electrical School

  Class D Low Volt. Electrical License, Electrical/Electronics Equipment Installation and Repair, General

  2015

• UMass Lowell

  None, Liberal Arts and Sciences/Liberal Studies

  2011 — 2012

• Middlesex Community College

  Senior year of High School, Liberal arts

  2009 — 2010

Skills

• Wireless Technologies
• Alarm Systems
• Operations Management
• Troubleshooting
• Microsoft Excel
• Cable Television
• Security
• Technical Support
• Data Entry
• Surveillance
• Video Over Ip
• Security Management
• Cctv
• Customer Relations
• Fire Alarm
• Computer Proficiency
• Physical Security
• Account Management
• Customer Satisfaction
• Equipment Installation
• Loss Prevention
• Software Installation
• Shipping & Receiving
• Osha Certified
• Ip Cameras
• Team Building
• Communication
• Professional Services
• Customer Service
• Video Analytics
• Cable Modems
• Microsoft Office
• Closed-Circuit Television (Cctv)
• Team Leadership
• Home Theater Installation
• Intrusion Detection
• Warehouse Management
• Thrive in a Fast-Paced Environment
• Access Control
• Coordinating & Scheduling Appointments