Cathrin Lönn
Incident Manager @Telenor
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WORK HISTORY
Incident Manager @Telenor
EDUCATION
Högskolan i Jönköping
English
Västerviks Gymnasium
3-årig Ekonomisk Linje
Blekinge tekniska högskola
Computer science
Mittuniversitetet
English
Lunds universitet
History
SKILLS
ABOUT CATHRIN LÖNN
Release/Deploy Management - Change Management - Incident Management - Problem Management - Product Development Process - Demand Management - Service Level Management - SOX General Computer Controls - Test Configuration Management - ISO 22301 Business Continuity 21 years Experience within Telecommunications- Network Operations Center at Europolitan (Networks and Transmission equipment)- Service Level Coordinator within Messaging (Voicemail, SMS, MMS) at Vodafone - Service Level Manager IT Operations at Vodafone and Telenor - Long ITIL process experience
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