Cathi Baldwin
Director, Customer Service and Consumer Affairs
- Role
- Director Customer Service Operations at Sara Lee Frozen Bakery
- Location
- Plainfield, IL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Director Customer Service Operations
Jan 2019 — Present
Education
Northern Illinois University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
1990 — 1992
Skills
- Business Process Improvement
- Lean Manufacturing
- Forecasting
- Continuous Improvement
- Project Planning
- Supply Chain
- Quality Management
- Order Management
- Sales Operations
- Customer Service
- Process Improvement
- Outsourcing
- Program Management
- Supply Chain Management
- Inventory Management
- Business Analysis
- Call Center
- Manufacturing
- Management
- Team Building
- Integration
- Training
- Logistics
- Customer Satisfaction
- Budgets
- Team Leadership
- Erp
- Product Management
- Troubleshooting
- Quality Assurance
- Software Documentation
- Cross-Functional Team Leadership
- Negotiation
- Team Management
- Strategy
- Project Management
- Visio
- Six Sigma
- Performance Management
- Crm
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