Catherine Turner
✨ Account Management Director | SaaS Expert in Employee Recognition | Strategic Client Success Partner | Inspiring Workplace Engagement
- Role
- Account Mangement Director at Inspirus (a Pluxee company)
- Location
- Franklin, TX, US
- LinkedIn followers
- 500 followers
About Catherine Turner
I help organizations build meaningful employee recognition and engagement strategies that…
Experience
Account Mangement Director
Oct 2018 — Present · Dallas-Fort Worth, TX, US
As an Account Management Director, I am the strategic business owner for a diverse portfolio of Mid to Enterprise-level accounts, focusing on client retention, relationship growth, and seamless delivery of employee recognition solutions. & :• : Serve as a trusted advisor to senior decision-makers across functions, including Finance, Procurement, IT, Operations, and HR, ensuring alignment with business objectives and recognition goals.• & : Lead Business Reviews to showcase program success, uncover growth opportunities, and expand services within client organizations, driving incremental revenue.• : Effectively articulate value proposition to both business and technical stakeholders, while delivering timely updates on platform enhancements, downtime, and performance issues.• : Partner with internal teams to address platform defects and deliver solutions, ensuring alignment with client expectations.• : Oversee the client onboarding process, from initial launch to continuous program optimization, providing guidance on best practices and resolving escalations with professionalism and care.• : Maintain detailed reporting to track account performance, support decision-making, and ensure up-to-date records in Salesforce. & :• Drive regular client status meetings for collaboration between internal and external stakeholders, ensuring smooth operations and high levels of satisfaction.• Proactively manage escalations, offering trusted guidance and innovative solutions.• Guide support teams in executing relationship-building initiatives and delivering outstanding service.
Skills
- Performance Management
- Crm
- Sourcing
- Temporary Placement
- Interviews
- Marketing
- Account Management
- Networking
- Screening Resumes
- Staffing Industry
- Recruiting
- Management Consulting
- College Recruiting
- Excel
- Cold Calling
- Maintaining Business Relationships
- Interviewing
- Talent Acquisition
- Screening
- Hiring
- Relationship Development
- Internet Recruiting
- Talent Management
- Microsoft Office
- Sales
- Team Building
- Management
- Time Management
- Customer Relations
- Onboarding
- Microsoft Excel
- Employee Relations
- Permanent Placement
- P&L Management
- New Business Development
- Consultative Selling
- Strategy
- Sales Operations
- Customer Service
- Staffing Services
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.