Catherine Ripley

About Catherine Ripley

I’m a business leader, innovator, and advocate for women in technology, dedicated to…

Experience

1. President & CEO

   Symplicity Communications, Inc

   Jan 2007 — Present

   I launched Symplicity Communications in January 2007 because I believed small businesses deserved enterprise-level tech guidance—without the complexity.At Symplicity Communications, we believe that technology should empower, not overwhelm. As CEO and President, I lead a dynamic team dedicated to helping businesses navigate the ever-evolving landscape of technology, customer experience, and digital transformation. Our mission is to simplify complex challenges, optimize IT and telecom expenses, and provide innovative solutions that drive efficiency and growth.Who We Are:Symplicity Communications is a leading technology advisory firm, specializing in: CX & Automation – Transforming customer interactions with AI-driven solutions, cloud contact centers, and omnichannel strategies. Technology Expense Management – Maximizing cost savings and operational efficiency for IT, telecom, and cloud services. Government Contracting – Delivering tailored IT and telecom solutions to the public sector, leveraging our expertise in federal, state, and local government contracts.Our Impact & Achievements: Growth-Focused Leadership – Expanded from 12 to 23 employees in the past year, with a goal of reaching $50M in revenue. Industry Recognition – Named #1 RingCentral Partner globally, securing the largest deal in RingCentral’s history UCaaS seats).🤝 Trusted Advisor – Supporting top brands in optimizing their technology investments. Community & Inclusion – A Diamond Sponsor of Inforum, title sponsor of United Way Golf Event, and advocate for diversity in tech through mentorship and leadership programs.Let’s Connect!Whether you’re looking to streamline your IT strategy, enhance customer experience, or optimize costs, Symplicity is your trusted partner for success. Let’s start a conversation!#TechnologyLeadership #BusinessGrowth #CXInnovation #SymplicityCommunications

Education

• Grand Valley State University

  BA, International Relations, French and Japanese

  1992 — 1996