Catherine Patton

About Catherine Patton

Self-directed and results-driven Product Manager with 5+ years of success proven leadership and strong product ownership experience. Continuously recognized for having a detail-oriented, customer focused approach for managing software development and the product backlog. 7+ years of experience in requirements gathering and project management in Agile, Scrum, Waterfall, and JIRA. Wide industry background includes airline travel, cyber security, government defense, and home remodeling.

Experience

1. Product Manager Product Owner

   Allegiant

   May 2018 — Present · Las Vegas, NV, US

   Expertly spearheaded simultaneous development of 5-7 airline software products across 5 remote Scrum teams, totaling 40+ team members across the globe, with all feature releases completed in a timely manner• Proactively led workshops with business stakeholders to create product vision, roadmaps, and feature designs for airline station terminals, flight operations, inventory management, and accounting• Gathered business requirements on a daily basis using interviews and group workshops to write comprehensive end-user stories with detailed acceptance criteria in JIRA• Managed UAT testing for over 50 software product releases, compiling detailed test case scenarios and diligently guiding business testers to ensure all UAT was completed by approved due dates• Actively backfilled Scrum Master and Product Owner roles during periods of reduced headcount • Created over 20+ detailed and easy to follow user guides, totaling over 300 pages, used by developers, business stakeholders, and airline agents for everything from UAT to daily operations

Education

• Northern Virginia Community College

  AAS, Business Management

  1984 — 1986

• University of Mary Washington

  MBA, General Management

  2009 — 2010

• University of Phoenix

  BSIT, IT

  2002 — 2004

Skills

• Integration
• Graphs
• Project Portfolio Management
• Data Warehousing
• Program Management
• IT Operations
• Customer Service
• Government
• Governance
• Business Process Improvement
• Coordination
• Service Management
• Diagrams
• Training
• Sharepoint
• Testing
• Business Process
• IT Strategy
• Process Improvement
• Sdlc
• IT Service Management
• Solution Architecture
• Requirements Analysis
• Cloud Computing
• Networking
• Information Technology
• Security Clearance
• Resource Management
• Data Center
• Marketing
• Management
• Business Continuity
• Business Intelligence
• Vendor Management
• Service Delivery
• Business Analysis
• Incident Management
• Project Delivery
• Software Project Management
• Itil