Catherine K.
Dynamic leader driving meaningful impact through strategy, communication, and innovation.
- Role
- Supervisor of Digital Communications at Pittsburgh Regional Transit
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Catherine K.
I’m a results-driven leader passionate about nonprofit management, program development…
Experience
Supervisor of Digital Communications
Sep 2024 — Present · Pittsburgh, PA, US
Lead the digital communications team, delegating tasks to ensure efficient daily operations aligned with department goalsCreate, update, and deliver training materials, coaching staff to boost skill development and performanceOversee social media platforms, ensuring accurate, timely responses to customer inquiriesEnforce policies and performance standards to drive team efficiency and maintain high-quality outputCoordinate across departments to share information and resolve customer concerns effectivelyManage team timekeeping and payroll records in PeopleSoft for accuracyMaintain operational continuity through cross-training in Customer Service functionsBuild strategic partnerships within and outside the department to achieve organizational goals
Education
University of Pittsburgh
Administrative Professional Certificate
Robert Morris University
Master of Science - MS
2022 — 2023
Indiana University-Purdue University at Indianapolis
Bachelors of Arts in Journalism with a concentrations in Public Relations and Business
2011 — 2015
University of Pittsburgh
Diversity and Inclusion Certificate
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