Catherine Heim

Senior Manager Corporate Communications @SSENSE

Montreal, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2022 — Present

Senior Manager Corporate Communications @SSENSE

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Montreal, QC, CA

Lead the Communications team spearheading the development and execution of comprehensive communication strategies that align with organizational goals, values, and brand identity, while shaping and protecting company reputation, building trust with diverse internal and external audiences- Lead the development and execution of communication strategies that significantly enhance the organization’s reputation and visibility across internal and external channels- Serve as a strategic partner to senior leaders, namely the executive team, shaping the company narratives for critical initiatives including all-company meetings, change management and crisis communications, ensuring consistent messaging and brand integrity- Oversee the delivery of high-quality, bilingual content, ensuring editorial consistency, brand identity, and tone of voice, directly supporting strategic communication objectives- Collaborate with various departments across the business to align communication strategies with corporate goals- Successfully implemented internal communications policies, guidelines, and an intranet platform, fostering enhanced employee engagement and connectedness across all company locations- Direct employer branding initiatives, defining the company\'s tone of voice and strategically managing LinkedIn and careers pages to attract top talent- Editor-in-Chief of the #SSENSETech Medium blog- Lead key internal events, including quarterly all-hands and show & tells, to foster a cohesive company culture and facilitate information exchange- Oversee external communications, including press releases, speeches, and corporate announcements- Manage media inquiries and corporate engagements, providing strategic media training and speaker preparation to uphold and enhance corporate image- Cultivate and manage strategic relationships with media outlets, external partners, and local charities to amplify brand messaging and support social responsibility initiatives.

EDUCATION

2016 — 2018

McGill University

Diploma in Applied Marketing, Marketing

2001 — 2004

Concordia University

Bachelors Degree, Communications & Translation

SKILLS

TelecommunicationsMarketing CommunicationsManagementWeb ContentStrategic CommunicationsCall CentersSoftware as a Service (Saas)Managed ServicesCorporate CommunicationsAccount ManagementManualsPublic RelationsInternal CommunicationsMedia RelationsProofreadingSaasLanguage ServicesFashionCloud ComputingMultilingualPartner ManagementSolution SellingOperations ManagementMarketingEnterprise SoftwareEvent ManagementPartner Relationship ManagementPartner Enablement on Various Internal SystemsMarketing StrategyTranslation ServicesDirect SalesNew Business DevelopmentSoftware Project ManagementCrm

ABOUT CATHERINE HEIM

Results-oriented leader with a proven ability to serve as a strategic partner to senior leadership, shaping company narratives that result in increased employee alignment and positive public sentiment during critical change management and crisis communications. Skilled in delivering high-quality bilingual content, ensuring editorial consistency, brand identity, and tone of voice, enhancing brand reputation and engagement across diverse markets. Adept at strategic storytelling, orchestrating impactful internal events, cultivating key partner relationships, and directing high-profile corporate speaking engagements to drive marketing objectives and strengthen brand equity.

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Catherine Heim — Senior Manager Corporate Communications at SSENSE in Montreal, CA | Unifers