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Catherine Curtin

Catherine Curtin

Senior Customer Success Manager @Qualifacts

Washington, DC, US
EMAILS
[email protected]
MOBILE NUMBERS
+13•••••••71

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WORK HISTORY

Mar 2023 — Present

Senior Customer Success Manager @Qualifacts

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EDUCATION

N/A

Hood College

BA

N/A

University of Maryland Baltimore County

Master’s Degree

SKILLS

E-LearningTeam LeadershipInstructor-Led TrainingSalesforce.comInstructional TechnologyTraining DeliveryHands-on TrainingOnboardingSocial Media MarketingWeb AnalyticsTechnology Needs AnalysisOrganizational PsychologyEmail MarketingLead GenerationEmail Marketing SoftwareSoftware as a Service (Saas)Instructional DesignDigital MarketingMarketing AutomationTechnical WritingPerformance ImprovementCamtasiaStrategic PlanningCaptivateGotomeetingSaasSoftware TrainingBlended LearningAccount ManagementOrganizational DevelopmentStrategic PartnershipsClient TrainingOnline TrainingSalesWebexPublic SpeakingCustomer Relationship Management (Crm)Learning ManagementLearning Management SystemsAddie

ABOUT CATHERINE CURTIN

With over 20 years years in customer success roles, currently serving as Senior Customer Success Manager at Qualifacts, specializing in healthcare information technology (HIT) and electronic health records (EHR). Focused on fostering strong client relationships, enabling tailored solutions, and ensuring product adoption to meet organizational goals. Brings a collaborative approach to empowering teams and partners, aligned with Qualifacts\' mission to enhance healthcare outcomes through innovative technology. Skilled in bridging technical expertise with client needs while championing a culture of trust and mutual success.

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