Catherine Wyatt

Area Operations Manager @Samsic Facility

To achieve or exceed the regional revenue, profit sales & budget targets whilst ensuring consistency high quality standards & service delivery through managing a team of contracts managers and by making sure that they, in turn, oversea their teams.\\\\nCore Activities\\\\nMultisite visits & audits\\\\nMonitoring of cleaning standards & compliance to required KPI’s & SLA’s\\\\nCompletion of payroll\\\\nHR, recruitment, training, organising, lead, manage and developing my team\\\\nHealth & safety compliance (IOSH qualified)\\\\nKey Performance Indicators\\\\nMultisite quality & cleaning service delivery\\\\nAchievement of SLA and KPI targets\\\\nCost control within budget parameters\\\\nTeam motivation\\\\nEffectiveness of communication\\\\nClient & colleague engagement\\\\n\\\\n\\\\n