Catherine Tillery
Senior Director of Operations at Prime Care Technologies - primeCLAIMS | Leading Cross-Functional Teams to Improve Healthcare Efficiency, Compliance, and Outcomes
- Role
- Manager of Development Analysis at Prime Care Technologies, Inc
- Location
- Alexandria, VA, US
- LinkedIn followers
- 500 followers
About Catherine Tillery
I’m a healthcare operations leader with 15+ years of experience driving organizational…
Experience
Manager of Development Analysis
May 2022 — Present
Provides business analysis to the development and operations teams• Executes HITECH Assessments that are critical to compliance and business continuity • Product testing • Project management• Evaluates and implements streamlined processes for improved operations• Provides guidance and direction on interpreting, resolving issues with, and extracting data from various types of file structures• Writes and executes SQL Queries to investigate and resolve issues• Monitors, updates, and maintains a COBOL based middleware processing environment • Assists in configuring middleware process and trading partner connectivity and routing• Reviews rejected claims along with publications from payers to determine if additional edits can be added into system retroactively or proactively• Responsible for initial paperwork, testing, and certifying with payers for direct and intermediary connections• Proactively updates reference files related to DX, CPT, and other data elements to ensure claim editing and processing• Manages the post-sales relationship for accounts by serving as a client contact and advocate for day to day escalated issues and requests• Establishes and maintains customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment, and performance measurement• Builds and creates training and educational program for the users and key stakeholders• Leverages internal subject matter experts to help customers optimize their investment, ensure program objectives are met, and measure the value of the solution to their organizations
Education
Florida Institute of Ultrasound
Diagnostic Medical Sonography
2008 — 2009
Southern New Hampshire University
Bachelor of Science - BS, Healthcare Administration
Skills
- Pediatrics
- Medical Imaging
- Diagnostic Ultrasound
- Small Parts
- Bls
- Sonography
- Cpr Certified
- Doppler
- Abdominal Imaging
- Medicine
- Digital Imaging
- Echocardiography
- Abdominal
- Ardms
- Hospitals
- Hipaa
- Healthcare Management
- Pacs
- Radiology
- Ultrasound
- Vascular
- Healthcare
- Peripheral Vascular
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