Catherine R.
Learning and Development Manager @Critical Mass
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WORK HISTORY
Learning and Development Manager @Critical Mass
Lead and coach a high-performing internal L&D team, providing career guidance, performance management, and ongoing development support. • Manage global onboarding and junior talent development programs, ensuring alignment with organizational goals and learner outcomes. • Oversee the identification, acquisition, implementation, and administration of L&D technologies including Cornerstone, Articulate, Synthesia, LinkedIn Learning, and Mindsmith. • Streamline L&D operations by developing standardized processes, implementing scalable project plans, and reducing administrative burden across global teams.• Collaborate cross-functionally with Human Resources, Internal Communications, Inclusion & Impact, Insights & Planning, Talent Acquisition, and global discipline leads to ensure program alignment and success. • Facilitate high-impact global training sessions (virtual and in-person) to diverse audiences, ensuring relevance, engagement, and scalability. • Lead reporting and analytics for global training initiatives, tracking KPIs and using data insights to drive continuous improvement. • Promote cross-agency collaboration by sharing best practices and learning innovations with L&D teams across the Omnicom network.
EDUCATION
Southern Alberta Institute of Technology (SAIT)
Excel Certificate
University of Toronto
Adult Learning and Development Certificate
RRC Polytech
Management Development Certificate with Honors
RRC Polytech
Human Resource Management Certificate with Honors
SKILLS
ABOUT CATHERINE R.
I’m a Learning and Development professional with a passion for building scalable, people first programs that help organizations and individuals grow.I currently lead a L&D team, providing coaching, direction, and support to help them thrive in their roles. Together, we manage initiatives like onboarding and junior talent development, making sure they run smoothly and deliver real impact.I’m also hands on with the tech side, selecting and implementing tools like Cornerstone, Articulate, Synthesia, and LinkedIn Learning to streamline delivery and improve the learner experience.I work closely with teams across HR, Talent, and discipline leads to align learning programs with broader strategy, and I use data and feedback to keep improving everything we offer.If you’re into learning, leadership, or just want to connect, I’d love to hear from you.
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