Catherine L. Firlein

Director HR @Ludwig Business Consultants, Pllc

Philadelphia, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2014 — Present

Director HR @Ludwig Business Consultants, Pllc

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North Wales, PA, US

Ludwig Business Consultants is on the cutting edge of outsourced business consultant offerings. We know that very few firms offer this breadth of services, support, and genuine concern for the success of the client. We keep our eye on innovation and transformation–especially in light of the world’s shift to a more digitally-based format of business–while maintaining the essentials of efficiency, compliance, and financial success.We have proven that our concept works. We have happy, referable clients. Our model has been vetted by other CPAs, banks, and auditors. We remain a highly credentialed group of professionals with advanced degrees in business.We are WBENC certified, CAS (Client Accounting and Advisory Services) certified by the AICPA, and most recently made the Philadelphia100® list. We attribute these successes to our strong company values: integrity, honesty, professionalism, quality, and concern for our clients.

EDUCATION

1970 — 1971

Pierce Junior College

Business Administration

SKILLS

Project PlanningLeadership DevelopmentTeam ManagementSales ManagementTeam BuildingManagementTeam LeadershipCross-Functional Team LeadershipTelecommunicationsHuman ResourcesSalesBusiness Process ImprovementLeadershipProgram ManagementOutsourcingAccount ManagementOperations ManagementCustomer RetentionCustomer ServiceVendor ManagementRecruitingTalent ManagementPerformance ManagementCrmCall CenterStrategyMarketingCustomer SatisfactionTrainingBudgetsCustomer Relationship Management (Crm)CoachingTime ManagementQuality AssuranceEntrepreneurshipProcess ImprovementCustomer ExperienceCall Centers

ABOUT CATHERINE L. FIRLEIN

Professional Profile Dynamic and creative professional with demonstrated track…

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