Catherine Goodis

About Catherine Goodis

Seasoned professional with over 18 years of Pharmaceutical Industry experience in the areas of Commercial IT, Commercial Analytics, and Market Research. Areas of expertise include, but are not limited to, maintaining, and establishing client/stakeholder relationships, project management, translation of business needs to/from technical solutions, project scoping, and offshore team/vendor management.

Experience

1. IT Business Analyst

   AstraZeneca

   Feb 2021 — Present · Wilmington, DE, US

   The Subject Matter Expert (SME) for all business and technical aspects of US Patient Support (Patient Support Programs, Patient Access Programs and Patient Affordability Programs) o Proactive engagement with internally and externally integrated systems across AZ infrastructure, spanning multiple teams, technical platforms, and IT locations• Mentor and conduct training of new hires, consultants, existing BAs, and outsourced development and test teams• Ability to identify areas for improvement, influence business stakeholders of the values of the improvement, and work with Enterprise Architecture, Salesforce CoE, Project Managers, Release Management and Testing to prioritize and deliver system improvements ensuring that the methodology, quality and compliance standards are adhered to• Elicit business requirements for multiple projects from clients and business users, create and maintain various formal and informal documents, including Business Requirements Documents, RID, RAID, User Stories (Jira), Use Cases, User Acceptance Testing Scripts, Technical Training Guides, etc.• Strong engagement, communication and stakeholder management skills, including the ability to tailor presentations for different audiences from senior leaders to development team. Able to breakdown complex technical topics based on audience and required decision-making.• Lead meetings with cross-functional project teams to identify gaps, root causes and proposed solutions. Able to deliver consistent, timely stakeholder communications from issue identification to solution implementation.• Highlight project risks to management team and escalate high priority issues, outlining solution options and impact.• Manage scope creep by producing detailed business justification for investment including ROI and benefits realization allowing for a collaborative and agile solution development and deployment

Education

• The College of New Jersey

  BS, Computer Science

  1998 — 2002

• The College of New Jersey

  BS in Computer Science

Skills

• Predictive Analytics
• Market Research
• Marketing Analytics
• Cross-Functional Team Leadership
• Competitive Intelligence
• Project Management
• Questionnaire Design
• Data Mining
• Business Analysis
• Predictive Modeling
• Primary Research
• Business Analytics
• Pharmaceutical Industry
• Segmentation
• Spss
• Business Intelligence
• Customer Analysis
• Analytics