Catherine Farwick
Customer Success Manager at Meltwater | Certified Group Fitness Instructor | Data Analytics Certified
- Role
- Customer Success Manager at Meltwater
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Catherine Farwick
I’m a customer-focused professional with a background in technology sales and account management, now transitioning into roles where I can make an impact in customer service, client success, operations, and client management.My career has always centered around building strong relationships, solving problems, and helping clients succeed. I bring a proven track record of clear communication, exceptional organizational skills, and a passion for delivering seamless experiences from start to finish.After being laid off from a client-facing sales role, I invested in expanding my skill set by earning a Business Analytics Science certification through UNC Charlotte to sharpen my analytical thinking, data-driven decision-making, and technology capabilities. These skills, combined with my experience managing accounts and collaborating cross-functionally, allow me to bridge the gap between customer needs and business goals.I’m now seeking opportunities as a Customer Success Manager, Client Services Specialist, Operations Associate, or Customer Service Representative in Charlotte, NC, or remote, where I can bring my relationship-building expertise, organizational strengths, and tech-savvy mindset to a mission-driven team.
Experience
Customer Success Manager
Nov 2025 — Present · Charlotte, NC, US
Education
Miami University
Bachelor's degree, Sport Media and Communication
2016 — 2020
Mcauley High School
High School Diploma, General Studies
2012 — 2016
Miami University
Bachelor's degree, Strategic Communication
2016 — 2020
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