Catherine Familia
Luxury Sales Manager @The Plaza, A Fairmont Managed Hotel
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WORK HISTORY
Luxury Sales Manager @The Plaza, A Fairmont Managed Hotel
US
Fairmont Hotels – Elite Ambassador Top Ten Performer USA and Canada 2024, Luxury Consortia | Global AccountsSpecialist across the U.S, Canada, LATAM, Europe & Australia markets Leader of the Month – May 2025Developed and grew the success of The Edit by Chase Travel at The PlazaLed luxury sales across 10+ consortia programs, including AMEX FHR, Virtuoso, Internova, Signature, KiwiCollection, and Accor Preferred/HERA.Increased luxury consortia revenue by 42.9%, achieving 122% of sales goal in 2024 and 143% in 2025.Cultivated VIP client and travel advisor relationships; represented the property at global luxury events.Partnered with Front Office, Reservations, Rooms, F&B, and Operations to pass all American Express FHR,Chase Luxury, Virtuoso, and Signature Travel Network property audits.
EDUCATION
Marymount Manhattan College
Communications
ABOUT CATHERINE FAMILIA
Dynamic Luxury Sales Manager | Driving Global Partnerships & Exceptional Experiences. Accomplished luxury sales leader with extensive experience building global consortia partnerships and engaging top clients across North America, Latin America, Canada, and Europe. Proven track record in exceeding revenue goals, growing market share, and delivering exceptional client experiences in the ultra-luxury sector.
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