Cathy Mertz

Innovation and Commercialization Leader | Product Development | Service Operations

Role
Associate Director Service Operations at Exact Sciences
Location
Madison, WI, US
LinkedIn followers
500 followers

About Cathy Mertz

High-energy, solutions-focused Innovation Leader with a proven 15+ year track record of successful new product launches. I specialize in harvesting consumer insights, crafting them into winning concepts, and building profitable business plans to grow portfolios and expand brand market share. Expertise in using AI learning tools to identify white space opportunities and shape ideas. I leverage Agile ways of working to develop idea to commercialization, with experience in sustainable packaging solutions, intellectual property protection, and supply chain scale up for several consumer brands of Fortune 500 companies in Pet Care, Home Care, Cleaning, Paper products, and Personal Care categories. Experienced people leader in regulated, fast-paced categories who brings a sense of possibility and challenges mindsets to push past technical hurdles for breakthrough results. Exceptional problem-solver and relationship builder in complex, multi-disciplinary, cross-functional teams. Passion for tracking EPR and Sustainable Legislation to build robust KPI metrics-driven strategies to reduce waste and achieve Net-Zero carbon neutral goals.Connect with me via LinkedIn messaging.

Experience

  1. Associate Director Service Operations

    Exact Sciences

    Aug 2025 — Present · Madison, WI, US

    Enterprise leader for the phlebotomy collection network for blood-based tests and care navigation services supporting patients with positive cancer screening test results.

Education

  • Virginia Tech

    Bachelor of Science - BS, Chemical Engineering

Skills

  • Consumer Products
  • Cross-Functional Team Leadership
  • R&D
  • Customer Insight
  • Value Stream Mapping
  • Lean Manufacturing
  • Supply Chain
  • Product Innovation
  • Product Development
  • Continuous Improvement
  • Fmcg

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Cathy Mertz — Associate Director Service Operations at Exact Sciences in Madison, WI, US | Unifers