Catherine Dunlap

About Catherine Dunlap

Professional leader who excels at providing person-centered services and support to those…

Experience

1. Program Manager

   Xp Synergy Companies

   Sep 2017 — Present · Terrebonne Parish, LA, US

   Counsel participants in academic, vocational, employment and personal issues. Mediate, problem-solve and coordinate individual services for clients to help participant overcome employment barriers.Provide assessment by way of program assessment tools, to establish immediate objectives and long term goals and to determine career interests and job skillsFormulate individual employment development plan for each program participant,using information gathered through formal assessments and in depth interviewsCoordinate placement and on the job training opportunitiesInstruct participants in job seeking, application procedures, resume writing, interview preparation, job retention skills, and attitudesDetermine and provide supportive services based on individual needs and program budgetMaintain effective case management by submitting timely reports, progress notes, updates, job orders and all other necessary paperworkEnsure every student has a portfolio with pertinent materials for employment. Conduct regular one-on-one counseling sessions with participants to review goals, address problems, and ensure progress is being madeEstablish partnerships with employers to identify present and future requirements,thus preparing participants for integration into the labor marketPerform post placement follow up in accordance with company policyMonitor participants’ performance on the job and counsel participants when job performance is not satisfactoryDevelop and maintain relationships with employers, coordinate and monitor work-based training sitesAssist in the development of program goals and proceduresAssist instructors in the preparation and collection of repots and documents as requestedBecome familiar with complex regulations and provide services within this framework

Education

• Western Nebraska Community College

  Associate of Arts (A.A.), Psychology

  2009 — 2011

Skills

• Hiring
• Training
• Microsoft Excel
• Customer Service
• Scheduling
• Management
• Leadership
• Interviewing