Catherine Cornejo

About Catherine Cornejo

Certified Salesforce Administrator with over 14 years of experience with both Salesforce Sales Cloud and Service Cloud platforms. Working closely with various stakeholders at all levels to identify, improve and streamline complex work processes. A compelling communicator and creative problem solver, works well under pressure and when managing multiple projects.

Experience

1. Salesforce Administrator

   Evolus

   Oct 2020 — Present · US

   Salesforce technical lead for Sales and Service Cloud. Dialing in our Sales Reps and Customer Service departments needs by leveraging screen flows, approval processes, case assignment rules- Integrated Aircall and DocuSign for better user experience and leveraging full reporting capabilities for 360 views on customer rep performance- Working closely with stakeholders to define requirements, prioritize projects and develop roll out plan for successful end user adoption.

Education

• University of La Verne

  Bachelor of Business Administration (BBA), Business Administration and Management

  2002 — 2006

Skills

• Internet Governance
• Data Analysis
• Inside Sales
• Program Management
• Strategy
• E-Commerce
• Salesforce.com
• Marketing Communications
• Domain Names
• Research
• Salesforce.com Implementation
• Jira
• Sales Process
• Zuora
• Strategic Planning
• Database Design
• Customer Relationship Management (Crm)
• Advertising
• Dns
• Salesforce.com Administration
• Agile Project Management
• Data Migration
• Docusign
• Dataloder
• Social Media
• Ipv6
• Internet Security
• Security
• Salesforce Training
• Leadership
• Project Management
• Raiser's Edge
• Slack
• Start-Ups
• Marketing
• Chatter
• Crm Systems/ Salesforce
• Agile Methodologies
• Management
• SEO