Catherine Coria Mendoza
- Role
- Information Technology Service Manager at DXC Technology
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Catherine Coria Mendoza
Industrial and Systems Engineer turned IT Service Delivery Manager, passionate about…
Experience
Information Technology Service Manager
Nov 2019 — Present
Experienced Delivery Service Manager specializing in Collaboration and Messaging tools, with a primary focus on Microsoft Services encompassing Exchange, OneDrive, SharePoint, MS Teams, Yammer, Stream, Planner, Email Encryption Services, Relay Services, and Lotus Notes. Proficient in both online and on-premise environments.\\\\n\\\\nMy role encompasses the following key responsibilities:\\\\n\\\\n-Oversee the seamless delivery of vital IT Services internally\\\\n-Ensure the effective and business-aligned delivery of all services\\\\n-Manage Change, Risk, and Problem Management processes for the services\\\\n-Coordinate between functional units for streamlined Incident Management\\\\n-Cultivate and manage valuable supplier relationships while ensuring timely service renewals\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Skills
- Quality System
- Strategic Planning
- Leadership
- Industrial Engineering
- Project Management
- Teamwork
- English
- Microsoft Office
- Microsoft Excel
- Continuous Improvement
- Flexsim
- Management
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