Catherine Charles

Senior Executive @ EXL | Semi Qualified CS

Role: Senior Executive at EXL
Location: Thrissur, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Catherine Charles

Highly enthusiastic to enhance the practical knowledge and competence to purse a…

Experience

Senior Executive
EXL
Jan 2024 — Present · Kochi, IN
Meeting Compliance Requirements - Laws, Clients, Standards, Management1. Client Specific BCP tests and Reports2. Meeting policy requirements for compliance3. Assists in maintaining ISO Documents4. Driving closure of Audit and Test reports5. Ensuring timelines for deliverables towards BCP, ITIS, ExIMS, SOX, ClientSupport - IT/InfoSec, BCM, Deployment of Policies, Processes and controls in operations/ function:1. Drive compliance to processes2. Implement new processes3. New/changed processes as and when released4. Report compliance to Process Owner/Core TeamCoordinate Internal, External & Client Audits:1. Audit Scheduling2. Audit Preparation (as per checklists)3. Role of Guide during external audits/client auditDelivering & Ensuring - Training, Sessions, Review reports:1. SOX Compliance checklist2. Information Technology Information Security3.BCP- Walk through tests, Evacuation Drill, HOT Test (Emergency Processes)4. FERT (Floor Emergency Response Team)5. Internal reviews to ensure Compliance

Contact information

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Current company

EXL

Business Consulting and Services · 59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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