Catherine B.
Client Services & Operations Professional | Project Coordination | Financial Services Experience
- Role
- Operations Coordinator at LianLian Global
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Catherine B.
I’m an experienced client service professional with 4+ years in client services and operations, specializing in keeping teams organized, processes efficient, and clients satisfied. I have a strong background in financial services, project coordination, and administrative support, and I am passionate about helping people navigate complex products. Having recently relocated to New York, I am seeking a full-time office role with clear responsibilities and a collaborative team, where I can leverage my relationship-building and analytical skills to support both clients and colleagues in a mission-driven environment.
Experience
Operations Coordinator
Dec 2025 — Present · New York, NY, US
Support the development and maintenance of Standard Operating Procedures (SOPs) for cross-border payment operationsMaintain tracking tools for operational tasks, filings, and internal workflows to support accuracy and timely completionWork closely with team members in a small office environment to support day-to-day operations and coordinationAssist with documentation management and process organization to support internal reviews and ongoing improvements
Education
Florida International University
Bachelor of Arts - BA, Organizational Communication, General
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