Catherine Arruda
Human Resources Business Partner - Hris @Crawford & Company (Canada) Inc.
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WORK HISTORY
Human Resources Business Partner - Hris @Crawford & Company (Canada) Inc.
ON, CA
Strategic HR Business Partner driving operational excellence through HRIS optimization, data governance, and process improvement. I enhance business performance by delivering accurate workforce analytics, streamlining HR operations, and ensuring alignment with global HR standards. Partnering with senior leaders and line managers, I align talent strategies with business objectives—supporting workforce planning, performance management, and the attraction and retention of top talent. I also collaborate cross-functionally to strengthen employee experience initiatives and foster a diverse, equitable, and inclusive culture. I combine data-driven insights with strategic HR advisory to deliver scalable people solutions that improve organizational effectiveness and drive measurable impact.
EDUCATION
Conestoga College
Business Administration: Accounting
ABOUT CATHERINE ARRUDA
I believe high-performing organizations are built when people strategy and business strategy move in lockstep. Since beginning my HR career in 2013, I have progressed from HR Coordinator to Recruiting Consultant to HR Associate to Talent Acquisition Manager, and now HR Business Partner – HRIS. Each step has expanded my ability to translate business objectives into practical, scalable, and data-informed people solutions that drive measurable impact.In my current role, I partner closely with leaders to optimize HR processes, strengthen data integrity, deliver meaningful workforce analytics, and enhance the employee lifecycle experience. As the HRIS super user, I play a key leadership role in a global HCM implementation, helping to streamline operations, reinforce compliance, and improve organizational effectiveness.I am particularly passionate about initiatives that shape culture and elevate employee experience. I co-launched an annual Mental Health Week program that has become the organization’s most highly engaged initiative. I also created “HR Connects,” equipping leaders with practical knowledge of provincial legislation and company policy, and developed a recognition program that celebrates behaviours aligned with business success.My mission is to deliver thoughtful, high-quality HR solutions that advance both organizational performance and employee wellbeing at Crawford, the world’s largest publicly listed independent provider of claims management solutions.
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