Catharina Deer
Senior Systems Support Specialist @Christie Digital Systems
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WORK HISTORY
Senior Systems Support Specialist @Christie Digital Systems
CA
Deployed Windows images and software updates using Microsoft System Center Configuration Manager• Became the Subject Matter Expert for the IT Asset Management System• Managed and upgraded various servers (SCCM, SCSM, FTP, RSA)
EDUCATION
Microsoft Workshop
System Center 2012 Configuration Manager: Concepts and Administration
Bombardier Corporate
SAP
Bombardier Corporate
Certified Six Sigma Analyst (Green Belt)
triOS College
Honours, Network Engineer Diploma, Network Engineer
Bombardier Corporate
Achieving Excellence, Lean, Kaizen (Continuous Improvement)
SKILLS
ABOUT CATHARINA DEER
OBJECTIVE: To continue pursuing a senior technical support analyst or system administrator position working with different products and services; ideally related to systems design and analysis, business analysis, systems improvements, product support, in a dynamic cross functional environment16+ years in the aerospace industry (Bombardier Aerospace) working with a wide range of functions including Configuration and Data Management, Business Processes, Engineering, Manufacturing, IT/IS, Plant Engineering and Maintenance, Functional Test Center, Master Data, Technical Data and Manufacturing Harmonization for various aerospace programs such as Amphibious aircraft (CL415 Water Bomber), Business aircrafts (Challenger 604 and Global Express) and Commercial aircrafts years PC support (desktop/LAN/WAN/WLAN: Hardware/Software, Internet)- Effective team player with strong communication and interpersonal skills to accomplish the organization’s vision and goals- Ability to take initiative and work in a fast-paced environment while balancing multiple demands, set priorities and maintain focus- Resourceful at finding innovative solutions to complex problems- Experimented and trained in Lean and Six Sigma methodologiesSPECIALITIES: CompTIA: A+, Network+, Linux+Microsoft: MCITP - Windows 7 Enterprise Desktop Support Technician, Server Administrator Windows Server 2008 (Active Directory, Network Infrastructure), SQL Server 2008 Implementation/Maintenance, Exchange Server 2010 Configuration, SharePoint, MS Office, MS Access, MS Visio, MS ProjectMobile Technology: Smartphone Enterprise Server Administration (BlackBerry, iPhone, Android and Windows Phone) and Supporting BlackBerry SmartphonesOther Business Applications: SAP, Virtualization Technology, Oracle, SQL ODBC Client, VBA, Documentum, Adobe Acrobat Writer, Windows PowerShell, Bombardier Portal Design (Intranet), Metaweb, Macpac and CAPPDOperating Systems: Windows, OS X and Unix
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