Cath French
Manager @ KPMG | Streamlining Admin Support, Benefits & Processes
- Role
- Manager, Administrative Support Services at KPMG US
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Cath French
As a Manager of Administrative Support Services at KPMG, I have been leading the…
Experience
Manager, Administrative Support Services
Jun 2008 — Present · Washington, DC, US
Manage administrative support needs in the Washington, DC Metro area for professionals in varied product lines, offsite and onsite. Manage hiring, interviewing, developing policies and procedures and new employee transition support. Responsibilities - Interact frequently with Partners and Management group regarding practice needs for administrative support, while serving as advocate for administrative assistants and other staff to develop department process for partners/managers. Manage projects related to the assessment of administrative workload and the management of workflow. Contribute to the success of the office by encouraging \"higher level\" performance of the administrative assistant team and by hiring quality personnel. Maintain regular contact and liaise with other members of Washington team, as well as other offices in the firm on administrative support initiatives. Manage issues related to staffing, workflow, and other personnel related matters. Promote teamwork; develop training plans and sessions, goal-setting, and positive communication. Provide updates on floor ratios, and determine if additional headcount is required. Manage the process for and conduct interim and annual reviews, salary, and variable compensation meetings. Provide coaching and career development advice to administrative personnel. Establish process for consistent feedback and development of staff. Manage and develop process for new employee orientation.
Education
Southern Adventist University
Business Management & Accounting
1985 — 1987
Skills
- Coaching
- Policy
- Auditing
- Government
- Employee Engagement
- Deltek
- Interviews
- Leadership Development
- Project Management
- Management
- Government Contracting
- Process Improvement
- Time Management
- Budgets
- Employee Relations
- Strategic Planning
- Office Equipment
- Office Administration
- Administration
- Microsoft Office
- Microsoft Office 2007
- Payroll
- Analysis
- Office Management
- Accounting
- Program Management
- Human Resources
- Recruiting
- Training
- Leadership
- Employee Benefits
- Customer Service
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