Cat Chooi
Cx Insights Manager (Contract) @KONE
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WORK HISTORY
Cx Insights Manager (Contract) @KONE
Transforming global B2B CX tracking data into actionable insights through innovative reporting and storytelling, delivering engaging presentations tailored to diverse stakeholder groups worldwide, to drive the organisation forward. • Manage and optimise relationships with agency partner, ensuring seamless collaboration, performance accountability, and delivery of high-quality data-driver insights.
EDUCATION
University of Nebraska-Lincoln
Bachelor of Science - BS
ABOUT CAT CHOOI
I’m a commercially savvy insights and marketing professional with a global outlook, having lived and worked across Europe, Asia, and North America. With experience on both the agency and client sides, I’ve developed a well-rounded understanding of diverse markets and industries. My expertise lies in customer strategy, digital transformation, and marketing effectiveness, backed by deep sector knowledge across Retail, Fintech, Financial Services, Travel, Tech and FMCG. My approach balances strategic thinking with hands-on execution, fostering collaboration across teams and building strong relationships with senior stakeholders.I view great marketing as a blend of art and science, where continuous testing and learning lead to meaningful outcomes, driving business growth and securing market leadership.Beyond work, I’m driven by a love for food, travel, culture, and human connections. My passion has taken me to 32 countries and allowed me to live in 7, each experience enriching my understanding of people and places—and I’m nowhere near finished exploring.Passion about :#consumerinsights #valuecreation #digitization #adtech #martech #ai #mobility #energytransition #fintech #ux #hci #humancentric #customerexperience #cx #designthinking #digitalmarketing #innovation #whitespace
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