Cassandra Poole
Senior Product Designer | Product Strategy & Delivery | Enterprise Platform SaaS | B2B & B2C Fintech
- Role
- Product Designer at 8am
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Cassandra Poole
I’m a Product Designer who enjoys working at the intersection of design, product thinking, and strategy. Currently, I’m a Product Designer on the Platforms Team at 8am, where I help design the foundational systems that power products used by professional service businesses to manage their work, serve clients, and get paid.My experience spans enterprise platforms and complex workflows across companies like VMware, Red Hat, U.S. Bank, and ConnectWise. I enjoy simplifying complicated systems and partnering closely with product managers and engineers to turn ideas into thoughtful, scalable experiences.While design is my craft, I’m also drawn to the product side of the work—understanding user problems, shaping product direction, and helping teams build solutions that create real impact.My background in hospitality management continues to influence how I approach products: with empathy, curiosity, and a focus on creating experiences that feel intuitive and human.Expertise & Toolset: Core Competencies: UX Design, Product Roadmap, Project Management, Stakeholder Alignment, Risk Mitigation, Agile/Scrum (CSM), and Lean Delivery Enterprise Solutions: Cross-functional Delivery, Process Optimization, & Platform Strategy.Strategic Tools: Jira (Admin), Maze, Marvin, Pendo, Confluence, Figma, Miro, & Asana.
Experience
Product Designer
Mar 2026 — Present
Education
University of Central Florida – Rosen College of Hospitality Management
Bachelor's Degree, Hospitality and Tourism Management
2012 — 2014
Auburndale Senior High School
High School Diploma
2005 — 2009
Valencia College
Associate of Science (A.S.), Hospitality Administration/Management
2010 — 2012
Designlab
User Experience (UX) Design
2020 — 2021
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